Sunday, 1 September 2013

Resolving Interpersonal Conflict



  What is interpersonal conflict? As William Wilmot and Joyce Hocker (2001) states that interpersonal conflict is an expressed struggle between two or more interdependent parties who perceive incompatible goals, scare resources, and interference from others in achieving their goals. Interpersonal conflict is all around us. We do see or experience it either in our work lives or personal lives, so neither was I an exception.

      The incident happened last year when one of my friend’s (friend A-male) birthdays was around the corner. Another two friends of mine (friend B-female & C-male) were also preparing a gift for “A”, so they called and asked me for my opinion. We came to an agreement that we will share the cost and give “A” birthday present together. However, I was caught up with a few projects then, so “B” volunteered to look around for a gift to buy when three of us are out together the following week. That night “B” called and told me that she bought a MP3 at a cost of around $200. I was astonished because “B” (She is lavished with her money and always asked for more allowance from her parents) did not inform us what she has chosen at the point of purchase and neither did she consult us for our budget. Furthermore, “B” said that “C” is unable to come on “A’s” birthdays so only two of us were going to share the cost. I was very angry for her action because she did not care about if I have enough budgets to pay for the gift. I had a quarrel with her for her self-centeredbut she defended herself by saying I am stingy. Eventually, on “A’s” birthday, I had no choice but used half of my allowance to share the cost of the present and certainly our friendships are affected.

  I reflected after the incident happened. I knew her intention was good because she heard from “A” that he lost his MP3 recently, so she decided to give him a MP3. The incident would not happen if she has told us earlier, so I would find a more affordable MP3 or other gift as birthday present. To me, I perceived present as a little token of gratitude towards my friends so it should be affordable. Maybe she perceived presents differently, that leads to our quarrel. 


What do you think either of us(“B” and me) could have done so the conflict would not arise?



 

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